B2B Collections & Credit Risk Specialist

Taborstreet; Omaha (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Tuition Reimbursement

In-house Training

Military Leave

Disability Insurance

Job summary

TaborStreet, a shared services provider in Omaha, seeks a Collections Specialist to manage delinquent accounts in a B2B setting. You will analyze credit data, propose payment plans, and coordinate credit approvals while minimizing credit risk.

You will respond to inquiries, perform skip-tracing, and prepare detailed risk reports to guide decisions. A strong focus on accuracy and customer service is essential.

Qualifications

• Experience collecting delinquent accounts in a B2B setting.
• Ability to perform skip-tracing to locate information.
• Strong analytical skills for assessing credit risk.
• Experience preparing credit proposals and reports.
• Excellent communication via calls and email.

Responsibilities

• Makes collection calls in a business-to-business environment to recover delinquent accounts.
• Performs skip-tracing to locate account information when customer details are incomplete or outdated.
• Responds to inbound calls and emails regarding overdue accounts from internal teams and external customers.
• Recommends escalation of unresolved accounts to third-party collections when necessary.
• Analyzes credit data and financial statements to assess the risk of extending credit or lending funds.
• Prepares detailed reports outlining the degree of credit risk and provides recommendations.
• Evaluates customer records to propose payment plans based on income, savings, payment history, and purchasing behavior.
• Monitors credit exposure and account performance to proactively manage financial risk.
• Prepares credit approval packages, annual reviews, renewals, and client credit proposals.
• Coordinates document preparation and closing processes for credit approvals.
• Harnesses inquiries and provides accurate, timely responses for credit references.
• Processes all transactions related to MCFA accounts, including payment matching, researching discrepancies, applying discounts, and writing off balances.
• Processes down payments and wire suspense accounts, ensuring reconciliations and zero balance clearance.
• Consults with customers to resolve complaints and verify financial and credit transactions.

Skills

Collections calls

Skip-tracing

Credit analysis

Credit risk management

Payment plans

Credit reporting

Job description

TaborStreet, a shared services provider in Omaha, seeks a Collections Specialist to manage delinquent accounts in a B2B setting. You will analyze credit data, propose payment plans, and coordinate credit approvals while minimizing credit risk.

You will respond to inquiries, perform skip-tracing, and prepare detailed risk reports to guide decisions. A strong focus on accuracy and customer service is essential.