B2B Client Success Specialist (Hybrid)

Corporation Service Company; Wilmington (DE); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive training

Professional development opportunities

Competitive benefits package

Job summary

Corporation Service Company in Wilmington, Delaware, seeks a Client Service Representative to support global clients in the technology and internet services sector. This role involves client support, relationship building, and issue resolution through various communication channels. The ideal candidate will possess customer-centric skills and strong Microsoft Office capabilities. The position offers a competitive benefits package, including training and a hybrid work model.

Qualifications

• Experience working in a customer-centric environment, industry and/or role.
• Tenacity and agility to balance varying priorities.
• Ability to work independently as well as on a team.

Responsibilities

• Respond promptly to client inquiries via chat, telephone, and email.
• Build and maintain client relationships based on their unique needs.
• Troubleshoot and resolve customer order requests and inquiries.

Skills

Customer-centric skills

Effective written and verbal communication

Critical thinking

Strong Microsoft Office skills

Ability to learn new technology

Organizational skills

Bilingual skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Corporation Service Company in Wilmington, Delaware, seeks a Client Service Representative to support global clients in the technology and internet services sector. This role involves client support, relationship building, and issue resolution through various communication channels. The ideal candidate will possess customer-centric skills and strong Microsoft Office capabilities. The position offers a competitive benefits package, including training and a hybrid work model.