Client Services Associate — Hybrid, Fast-Paced Support

CSC; Wilmington (DE); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Annual leave

Tuition reimbursement

Referral bonuses

Hybrid or remote work options

Job summary

CSC in Wilmington, DE is seeking an Associate Client Service Representative to join their Small Business Call Center team. In this role, you will engage with clients to provide exemplary service tailored to their needs. Responsibilities include processing legal documents and managing client portfolios.

The ideal candidate will have over 3 years of customer service experience and strong communication skills. CSC promotes internal growth and offers a competitive benefits package.

Qualifications

• At least 3 years of experience in customer service or administrative roles.
• Energetic self-starter with a team-oriented attitude.
• Strong prioritization and multitasking skills.

Responsibilities

• Build strong relationships with clients to understand their needs.
• Research and process legal documents efficiently.
• Provide excellent service to both internal and external clients.

Skills

Customer service experience

Attention to detail

Problem-solving skills

Strong computer skills

Verbal and written communication

Salesforce experience

Tools

MS Office

Job description

CSC in Wilmington, DE is seeking an Associate Client Service Representative to join their Small Business Call Center team. In this role, you will engage with clients to provide exemplary service tailored to their needs. Responsibilities include processing legal documents and managing client portfolios.

The ideal candidate will have over 3 years of customer service experience and strong communication skills. CSC promotes internal growth and offers a competitive benefits package.