AWS Python Production Support - Payment Domain (Plano)

Wipro Technologies; Plano (TX); On-site; USD 60,000 - 135,000; Full time

Job summary

Wipro Limited in Plano, TX is seeking a production support specialist with strong AWS knowledge to manage and troubleshoot cloud-based applications in a hybrid work setup. You will engage in daily triage calls, leverage Splunk for monitoring, and contribute to resolving payment-domain related issues.

Nice to have Azure cloud knowledge and experience with Java or Ruby development is a plus. The role emphasizes strong analytics, communication, and ability to read source code.

Qualifications

• 5–8 years of experience in production support.
• Must have AWS knowledge.
• Nice to have Azure cloud knowledge.
• Must have Payment domain experience.
• Expertise in Splunk and ability to read source code.
• Nice to have Java and Ruby development background.
• Strong analytics and troubleshooting skills.
• Strong communication skills for daily triage calls.

Responsibilities

• Provide production support for applications in production environments.
• Collaborate in daily triage calls to prioritize issues and coordinate resolutions.
• Utilize Splunk to monitor, troubleshoot, and diagnose system issues.
• Assist in onboarding and supporting cloud-based components on AWS.

Skills

Analytics

Troubleshooting

Communication

Payment domain experience

Source code reading

Python on AWS

Tools

Splunk

AWS

Azure

Python

Java

Ruby

Job description

Wipro Limited in Plano, TX is seeking a production support specialist with strong AWS knowledge to manage and troubleshoot cloud-based applications in a hybrid work setup. You will engage in daily triage calls, leverage Splunk for monitoring, and contribute to resolving payment-domain related issues.

Nice to have Azure cloud knowledge and experience with Java or Ruby development is a plus. The role emphasizes strong analytics, communication, and ability to read source code.