Java Production Support

Wipro Technologies; Plano (TX); Hybrid; USD 60,000 - 135,000; Full time

Job summary

Wipro Limited in Plano, TX is seeking a production support specialist with strong AWS knowledge to manage and troubleshoot cloud-based applications in a hybrid work setup. You will engage in daily triage calls, leverage Splunk for monitoring, and contribute to resolving payment-domain related issues.

Nice to have Azure cloud knowledge and experience with Java or Ruby development is a plus. The role emphasizes strong analytics, communication, and ability to read source code.

Qualifications

• 5–8 years of experience in production support.
• Must have AWS knowledge.
• Nice to have Azure cloud knowledge.
• Must have Payment domain experience.
• Expertise in Splunk and ability to read source code.
• Nice to have Java and Ruby development background.
• Strong analytics and troubleshooting skills.
• Strong communication skills for daily triage calls.

Responsibilities

• Provide production support for applications in production environments.
• Collaborate in daily triage calls to prioritize issues and coordinate resolutions.
• Utilize Splunk to monitor, troubleshoot, and diagnose system issues.
• Assist in onboarding and supporting cloud-based components on AWS.

Skills

Analytics

Troubleshooting

Communication

Payment domain experience

Source code reading

Python on AWS

Tools

Splunk

AWS

Azure

Python

Java

Ruby

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Work Location: Plano, TX (Hybrid)

Job Description:

• Strong application production support background.
• Must have AWS knowledge.
  • Nice to have Azure cloud knowledge too.
• Must have Payment domain experience.
• Expertise in Splunk. Should know how to read the source code.
• Nice to have Java and Ruby developer background.
• Strong analytics and troubleshooting skills.
• Strong communication skills as this role requires daily multiple triage calls.

Mandatory Skills: Python on AWS.Experience: 5-8 Years.

The expected compensation for this role ranges from $60,000 to $135,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.