On-Call Production Support Engineer - Java/.NET, Splunk & Dynatrace

Wipro

United States

On-site

USD 60,000 - 135,000

Full time

14 days+
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Benefits offered by this job

Medical and dental benefits
Disability insurance
Paid time off

Job summary

Wipro is seeking a Production Support professional in the United States to handle on-call triage for large-scale web applications and Oracle databases. You will perform root cause analysis of production incidents and drive remediation, while collaborating on monitoring and design reviews.

The role requires 5+ years in Java/J2EE or ASP.NET, 4+ years in SQL and in Splunk/Dynatrace, along with Linux command proficiency; on-call duties are required.

Qualifications

  • Production support experience required.
  • 5+ years in Java/J2EE and/or ASP.NET.
  • 4+ years in SQL.
  • 4+ years in Splunk and Dynatrace APM.
  • 4+ years in Linux command line.

Responsibilities

  • On-call support for large-scale web applications and Oracle databases.
  • Perform root cause analysis of production incidents, triage, and remediation.
  • Review and coordinate with monitoring and design teams; monitor systems.
  • Provide batch job support and SME knowledge on application architecture and flows.

Skills

Production Support
Java/J2EE or ASP.NET
SQL
Linux commands
On-call support

Tools

Splunk
Dynatrace APM

Job description

Wipro is seeking a Production Support professional in the United States to handle on-call triage for large-scale web applications and Oracle databases. You will perform root cause analysis of production incidents and drive remediation, while collaborating on monitoring and design reviews.

The role requires 5+ years in Java/J2EE or ASP.NET, 4+ years in SQL and in Splunk/Dynatrace, along with Linux command proficiency; on-call duties are required.

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