AWS Data Center Technician: On-Call Hardware & Networking

Amazon Inc.

Sterling (VA)

On-site

USD 43,000 - 75,000

Full time

5 days ago
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Job summary

Amazon Inc. in Sterling, VA is seeking a Data Center Technician to support 24/7 operations.

You will perform server rack installations, hardware break-fix, and network troubleshooting, and you will participate in on-call rotations to maintain service availability. You’ll work with a diverse team of engineers, supply chain specialists, and security experts to uphold safety standards while delivering scalable infrastructure at the lowest possible cost for customers.

Qualifications

  • 1+ years of computer networking experience.
  • 1+ years of Linux operating systems experience.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience in computer networking and Linux systems.
  • Can lift and rack equipment up to 40 pounds.
  • Experience with cabling infrastructure and data center environments.
  • Experience dealing with customers during problem resolution and working under pressure.

Responsibilities

  • Performing server rack installations, hardware break-fix, troubleshooting network issues, and contributing to service availability.
  • Serving as a primary contact point for internal and external stakeholders.
  • On-call duties and planned maintenance/change management participation.
  • Contributing to documentation and process improvements based on issues analyzed.
  • Assisting with interviewing, training and onboarding new team members.

Skills

Networking knowledge
Linux experience
Troubleshooting
Customer support
Ticketing system
Cabling
Data center ops

Education

Bachelor's degree in IT/CS or related

Job description

Amazon Inc. in Sterling, VA is seeking a Data Center Technician to support 24/7 operations.

You will perform server rack installations, hardware break-fix, and network troubleshooting, and you will participate in on-call rotations to maintain service availability. You’ll work with a diverse team of engineers, supply chain specialists, and security experts to uphold safety standards while delivering scalable infrastructure at the lowest possible cost for customers.

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