AWS Data Center Technician – 24/7 On-Call Ops

Amazon Web Services (AWS); New Albany (OH); On-site; USD 43,000 - 74,000; Full time

Job summary

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to safeguard our global infrastructure.

You will perform server rack installations, hardware break-fix, and troubleshoot networking issues to keep AWS services available around the clock. You will participate in on‑call rotations, coordinate with engineers and vendors, and contribute to documentation and process improvements.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking.
• Experience with Linux operating systems.
• Can lift and rack equipment up to 40 pounds.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Networking experience

Linux operating systems

Hardware troubleshooting

Physical stamina

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Job description

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to safeguard our global infrastructure.

You will perform server rack installations, hardware break-fix, and troubleshoot networking issues to keep AWS services available around the clock. You will participate in on‑call rotations, coordinate with engineers and vendors, and contribute to documentation and process improvements.