AWS Data Center Technician — 24/7 Infra Ops

Socket.dev; Sterling (VA); On-site; USD 39,000 - 66,000; Full time

Job summary

Amazon is seeking a Data Center Technician in Sterling, VA to install, maintain, and repair server hardware, network equipment, and related systems in a 24/7 environment. You will diagnose issues, respond to incidents, and work with cross-functional teams to keep data center operations running smoothly.

The role requires 2+ years hardware troubleshooting, 1+ year networking, and a high school diploma. Travel within the regional area is required.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• High school or equivalent diploma.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking

Education

High school diploma

Job description

Amazon is seeking a Data Center Technician in Sterling, VA to install, maintain, and repair server hardware, network equipment, and related systems in a 24/7 environment. You will diagnose issues, respond to incidents, and work with cross-functional teams to keep data center operations running smoothly.

The role requires 2+ years hardware troubleshooting, 1+ year networking, and a high school diploma. Travel within the regional area is required.