AWS Data Center Technician – 24/7 Global Ops

Amazon Inc.; Oregon; On-site; USD 39,000 - 67,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Web Services (AWS) is seeking a Data Center Technician in Oregon to protect and operate our global data center infrastructure. You will install equipment, perform hardware repair, and troubleshoot network issues in a 24/7 environment, traveling as required within the region.

You will collaborate with engineers, vendors, and contractors to maintain high availability and security of the cloud platform.

Qualifications

• High school or equivalent diploma.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Ability to work on a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking basics

Ticketing system

Job description

Amazon Web Services (AWS) is seeking a Data Center Technician in Oregon to protect and operate our global data center infrastructure. You will install equipment, perform hardware repair, and troubleshoot network issues in a 24/7 environment, traveling as required within the region.

You will collaborate with engineers, vendors, and contractors to maintain high availability and security of the cloud platform.