AVP, Strategic Sales & Client Success

State Street; Stamford (CT); On-site; USD 80,000 - 140,000; Full time

Benefits offered by this job

401K with company match

Insurance coverage

Paid time off

Employee Assistance Program

Performance-based awards

Job summary

State Street is seeking a highly motivated Sales & Support AVP to drive growth and deliver exceptional client service across our multi-asset TCA analytics platform. The successful candidate will develop new business opportunities, manage strategic client relationships, support product adoption, and liaise between clients and internal teams.

This role offers the chance to work with leading buy-side and sell-side institutions globally, helping clients optimize execution performance across FX,

Qualifications

• 3-5 years of experience in electronic trading, fintech, capital markets, TCA, analytics, or a related financial services role.
• Strong product and market knowledge across at least one major asset class, including Foreign Exchange, Fixed Income, or Equities.
• Understanding of Transaction Cost Analysis (TCA), best execution, EMS/OMS workflows, and electronic trading analytics.
• Experience working with electronic trading platforms and institutional trading workflows.
• Proven ability to develop client relationships and drive commercial outcomes.
• Strong analytical and problem-solving capabilities with a practical, solutions-oriented mindset.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Outstanding verbal and written communication skills, including the ability to engage effectively with senior stakeholders.
• Commercial awareness and understanding of business drivers within financial markets.

Responsibilities

• Identify, develop, and maintain new business opportunities across FX, Fixed Income, Equities, and Futures markets.
• Build and strengthen relationships with institutional clients, prospects, partners, and industry participants.
• Own and manage the sales pipeline, ensuring opportunities are progressed effectively and revenue targets are achieved.
• Develop and execute strategic account plans to expand existing client relationships and increase platform adoption.
• Serve as trusted advisor to clients by understanding their workflows, challenges, and business objectives.
• Maintain strong relationships with existing clients through proactive engagement, training, and support.
• Partner with clients throughout onboarding to ensure successful implementation and ongoing utilization of BestX products and services.
• Represent BestX at industry events, conferences, and client meetings.
• Gather client feedback, business requirements, and market intelligence and communicate these to product and development teams.
• Evaluate enhancement requests and articulate business cases to support product prioritization.
• Work closely with internal stakeholders to resolve complex client issues and deliver high-quality solutions.
• Act as a subject matter expert on BestX analytics, TCA, EMS/OMS workflows, and electronic trading practices.
• Ensure all activities are conducted in accordance with internal policies, regulatory requirements, and industry best practices.
• Promote a culture of accountability, ownership, and risk excellence.
• Collaborate effectively with colleagues across Sales, Product, Support, Operations, and Senior Management globally.
• Contribute to continuous process improvement initiatives that enhance client experience and operational efficiency.

Skills

Client relationship management

Business development

Sales

Communication

Analytical thinking

Project management

Market knowledge

Education

Bachelor's degree or equivalent

Tools

EMS/OMS workflows

Electronic trading platforms

Job description

State Street is seeking a highly motivated Sales & Support AVP to drive growth and deliver exceptional client service across our multi-asset TCA analytics platform. The successful candidate will develop new business opportunities, manage strategic client relationships, support product adoption, and liaise between clients and internal teams.

This role offers the chance to work with leading buy-side and sell-side institutions globally, helping clients optimize execution performance across FX,