AVP, Commercial Product & Delivery (Salesforce)

L'Oreal USA, Inc

New York (NY)

Hybrid

USD 147,000 - 213,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental coverage

Vision care

401K plan

Pension plan

Hybrid work policy

Job summary

L’Oréal USA, Inc. seeks an AVP for Commercial Product & Delivery to lead the OneSFA ecosystem transformation across North America and LATAM.

You will own vision, roadmap, and end-to-end delivery for Salesforce-based platforms including OneSFA, OneCC, OneCX, and OneCoop, coordinating across 1,450+ users and multiple markets. You will bridge business strategy with technical rigor, drive modern native delivery, and rebuild trust with division presidents and commercial stakeholders while guiding a

Qualifications

7+ years of progressive technology leadership experience delivering massive enterprise CRM/B2B transformations.
Proven ability to manage multi-million-dollar program budgets and steer top SI partners.
Establish structured product governance, eliminate scope creep, and drive measurable outcomes.
Executive presence with the ability to communicate complex trade-offs to diverse leadership.

Responsibilities

Own the multi-year product roadmap across North America and LATAM.
Pivot from bespoke customization toward standard Salesforce patterns and modern storefronts.
Drive major release waves ensuring alignment with SAP/NEO programs.
Enforce SDLC discipline, release governance, and CI/CD practices across squads and partners.
Lead and mentor a high-performing product and delivery organization.