AVP & Adjustment Manager - Bank Operations

WesBanco; Independence (OH); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Adjustments Manager to lead a dynamic team within the Money Movement department. This role is pivotal in overseeing deposit adjustments and item processing while ensuring compliance with banking regulations. The ideal candidate will have a strong background in banking operations, proven leadership skills, and a passion for enhancing efficiency through automation. Join a forward-thinking organization that values professional growth and offers a collaborative environment where your contributions will directly impact customer satisfaction and operational success.

Qualifications

• 5+ years of banking experience with operations or money movement.
• Minimum of 2 years in a supervisory role.

Responsibilities

• Leads a team to ensure timely and accurate completion of tasks.
• Oversees daily operations of adjustment items and deposit review.
• Designs and implements processes for efficiency and compliance.

Skills

Leadership

Problem-solving

Analytical skills

Effective communication

Time management

Education

Bachelor's Degree

Tools

Microsoft Office

FIS IBS application

Job description

SUMMARY:

Responsible for managing the Adjustments area within Money Movement, overseeing teams that process deposit adjustments and item processing, including deposit review. Supervises and leads staff to ensure tasks are completed accurately and promptly.

The Adjustments Manager collaborates with direct reports to drive tasks and deliver excellent customer service, and works with other Money Movement leaders to improve efficiency across multiple areas.

SUPERVISORY RESPONSIBILITIES:

Performs supervisory duties in line with organizational policies and laws, including hiring, training, performance evaluation, and disciplinary actions.

INTERPERSONAL SKILLS:

Maintains a professional demeanor, demonstrates effective communication skills, and interacts effectively at all organizational levels. Manages multiple priorities and delegates effectively under tight deadlines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Leads a team to ensure timely and accurate completion of tasks, manages staff hiring and training, oversees daily operations of adjustment items and deposit review, resolves complex issues, and partners with internal teams for cross-training and process improvements.

Designs, implements, and monitors processes, advocates for automation, maintains documentation, and identifies opportunities for efficiency and automation. Ensures compliance with SOX controls and other regulations.

OTHER REQUIREMENTS:

Maintains proficiency in banking policies, laws, and regulations. Demonstrates leadership, problem-solving, and analytical skills, and proficiency in Microsoft Office. Knowledge of FIS IBS application is preferred. Ability to learn other banking systems is required.

Qualifications include a Bachelor’s Degree (preferred), at least five years of banking experience with operations or money movement, and a minimum of two years in a supervisory role.