AVP & Adjustment Manager - Bank Operations

WesBanco; Wheeling (WV); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading bank seeks an AVP & Adjustment Manager to oversee the adjustments area within Money Movement. This remote role involves supervising teams, ensuring task accuracy, and collaborating to improve efficiencies. Ideal candidates will have strong leadership and problem-solving skills, with a background in banking operations.

Qualifications

• At least five years in banking operations or money movement.
• Minimum of two years in a supervisory role.

Responsibilities

• Leads a team ensuring timely and accurate task completion.
• Manages staff hiring, scheduling, training, and performance reviews.
• Oversees daily operations of adjustment items and deposit review processes.

Skills

Communication

Leadership

Problem Solving

Education

Bachelor's Degree

Tools

Microsoft Office

FIS IBS

Job description

AVP & Adjustment Manager - Bank Operations

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AVP & Adjustment Manager - Bank Operations

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This position is 100% remote within the Bank's footprint. Employee will work full-time remotely outside of a WesBanco location (may occasionally attend in-person meetings, although primary functions of the role are performed remotely).

Summary

Responsible for managing and overseeing the Adjustments area within Money Movement. Supervises teams processing deposit adjustments and item processing, including deposit review. Ensures tasks are completed timely and accurately, collaborating with direct reports to drive tasks and ensure excellent customer service. Works with other leaders in the Money Movement team to improve efficiencies across areas.

Supervisory Responsibilities

Performs supervisory duties in line with organizational policies and laws, including hiring, training, performance evaluations, and addressing employee issues.

Interpersonal Skills

Maintains professional demeanor, effective communication skills, and the ability to interact across all organizational levels. Demonstrates the ability to manage multiple priorities and delegate effectively under tight deadlines.

Essential Duties and Responsibilities

• Leads a team ensuring timely and accurate task completion.
• Manages staff hiring, scheduling, training, and performance reviews.
• Oversees daily operations of adjustment items and deposit review processes.
• Resolves complex issues and partners with internal teams to develop cross-training and process improvements.
• Designs, implements, and monitors procedures, focusing on automation and scalability.
• Ensures effective application use and maintains process flow documentation.
• Acts as a change agent to automate tasks and improve customer service.
• Provides staff training and monitors metrics for continuous improvement.
• Maintains SOX control documentation and other system controls.

Other Requirements

Must stay compliant with banking regulations, policies, and laws, completing all required training. Demonstrates professional demeanor, effective communication, leadership, and problem-solving skills. Proficient in Microsoft Office; knowledge of FIS IBS is preferred. Ability to learn banking systems and manage multiple priorities is essential.

Education and Experience: Bachelor's Degree preferred; at least five years in banking operations, money movement, or exceptions processing; minimum of two years in a supervisory role.