Aviation Ground Services Agent – Passenger Boarding

Piedmont Airlines; California; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines net

Job summary

Piedmont Airlines in the United States is seeking a motivated, reliable Customer Service Agent to join the Ground Handling Department. The role involves assisting passengers in boarding and disembarking, monitoring boarding systems, guiding and parking aircraft, and operating the Jetway to ensure a smooth travel experience.

You must complete the Customer Service Agent training, lift up to 70 pounds, and work outdoors in all weather.

Qualifications

• Excellent communication and customer service skills required.
• Ability to work in a fast-paced environment with multiple tasks.
• Physical ability to lift up to 70 pounds and work outdoors in various weather conditions.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding systems.
• Assist customers with special needs (wheelchairs, unaccompanied minors).
• Change flight itineraries and seat assignments as required.

Skills

Effective communication

Customer service

Teamwork

Multitasking

Problem solving

Education

High school diploma or GED

Tools

Computer applications

Job description

Piedmont Airlines in the United States is seeking a motivated, reliable Customer Service Agent to join the Ground Handling Department. The role involves assisting passengers in boarding and disembarking, monitoring boarding systems, guiding and parking aircraft, and operating the Jetway to ensure a smooth travel experience.

You must complete the Customer Service Agent training, lift up to 70 pounds, and work outdoors in all weather.