Aviation Ground Services Agent | Customer Care & Jetway

Piedmont Airlines, Inc.; San Luis Obispo (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental available

Job summary

Piedmont Airlines, Inc. in California is seeking a motivated Customer Service Agent to support ground handling operations, assist passengers, operate the Jetway, and guide aircraft.

This role reports to the General Manager and requires the ability to lift up to 70 pounds and work outside in all weather. Starting pay is $18.40 per hour, with paid training and a benefits package including holiday pay, 401(k), vacation, and family travel on the American Airlines network.

Qualifications

• Effective communication skills.
• Ability to meet customer expectations in a high energy environment.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding.
• Assist customers with special needs (wheelchairs, unaccompanied minors).
• Change flight itineraries and seat assignments as required.
• Operate the Jetway.
• Load and unload baggage and cargo.
• Operate motorized service vehicles and equipment.
• Guide and park aircraft.
• Perform cabin maintenance tasks.
• Provide excellent customer service to meet corporate objectives.

Skills

Communication

Multitask

High energy environment

Effective communication

Tools

Basic computer applications

Job description

Piedmont Airlines, Inc. in California is seeking a motivated Customer Service Agent to support ground handling operations, assist passengers, operate the Jetway, and guide aircraft.

This role reports to the General Manager and requires the ability to lift up to 70 pounds and work outside in all weather. Starting pay is $18.40 per hour, with paid training and a benefits package including holiday pay, 401(k), vacation, and family travel on the American Airlines network.