Aviation Ground Services Agent: Boarding, Jetway & Ramp

Piedmont Airlines; Fayetteville (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation time

Medical and dental

Job summary

Piedmont Airlines is seeking a Customer Service Agent in the Ground Handling Department. The role involves helping passengers board and disembark, operating the Jetway, and assisting with baggage and aircraft parking.

Training will be provided, and candidates must be able to lift up to 70 pounds and work outdoors in all weather conditions. Ambitious individuals will join a team focused on excellent customer service and safety standards, with diverse shifts including nights, weekends, and

Qualifications

• Must complete Customer Service Agent training course.
• Able to lift 70 pounds.
• Able to work outside in all weather conditions.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding system.
• Load and unload baggage and cargo.
• Operate the Jetway and guide/park aircraft.
• Provide cabin maintenance as required.

Skills

Customer service

Communication

Multitasking

Teamwork

Physical stamina

Education

High school diploma or GED

Tools

Jetway operation

Computer applications

Job description

Piedmont Airlines is seeking a Customer Service Agent in the Ground Handling Department. The role involves helping passengers board and disembark, operating the Jetway, and assisting with baggage and aircraft parking.

Training will be provided, and candidates must be able to lift up to 70 pounds and work outdoors in all weather conditions. Ambitious individuals will join a team focused on excellent customer service and safety standards, with diverse shifts including nights, weekends, and