Aviation Ground Handling & Customer Service Agent

Piedmont Airlines; Bakersfield (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Job summary

Piedmont Airlines in Bakersfield, CA is seeking a Customer Service Agent in our Ground Handling Department. You will assist passengers boarding and deplaning, operate the Jetway, monitor boarding, and guide aircraft on the ramp. Must be able to lift 70 pounds and work outside in all weather.

Starting rate is $18.40 per hour. Benefits include paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.

Qualifications

• Successful completion of training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding.
• Assist customers with special needs, including wheelchairs and unaccompanied minors.
• Change flight itineraries and seat assignments as required.
• Operate the Jetway.
• Load and unload baggage and cargo.
• Operate motorized service vehicles and equipment.
• Guide and park aircraft.
• Perform cabin maintenance tasks.
• Work as a team to provide excellent customer service and meet objectives.

Skills

Customer service

Effective communication

Multitasking

Organizational skills

Education

High School Diploma or GED

Tools

Computer applications

Job description

Piedmont Airlines in Bakersfield, CA is seeking a Customer Service Agent in our Ground Handling Department. You will assist passengers boarding and deplaning, operate the Jetway, monitor boarding, and guide aircraft on the ramp. Must be able to lift 70 pounds and work outside in all weather.

Starting rate is $18.40 per hour. Benefits include paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.