Aviation Customer Service Agent - Welcoming & Calm

All Aviation Jobs; Teterboro (NJ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Matching 401(k)

Health savings and flexible spending

Short-term and long-term disability

Life insurance

Employee assistance programs

Health and wellness awards

Generous paid time off

Tuition reimbursement

Employee discounts

Job summary

Jet Aviation in Teterboro, NJ is seeking a Customer Service Agent to be the warm, professional face for arriving passengers and crew. You will coordinate service requests, transportation, and catering, working with internal teams and vendors to create a smooth, welcoming experience in a fast-moving aviation environment.

Ideal candidates bring hospitality- or customer-facing experience, strong communication, and the ability to stay organized under pressure.

Qualifications

• Experience in hospitality, hotels, restaurants, airline operations, front desk, or other customer-facing roles is a plus.
• Clear communication and warmth in interactions.
• Ability to stay organized and adapt when priorities shift.

Responsibilities

• Be the warm welcome and calm voice behind every journey.
• Coordinate service requests, transportation and catering arrangements, and support vendors and internal teams.
• Ensure each interaction feels polished, responsive, and personal, even in a fast-moving aviation environment.

Skills

Customer service

Communication

Organization

Problem solving

Job description

Jet Aviation in Teterboro, NJ is seeking a Customer Service Agent to be the warm, professional face for arriving passengers and crew. You will coordinate service requests, transportation, and catering, working with internal teams and vendors to create a smooth, welcoming experience in a fast-moving aviation environment.

Ideal candidates bring hospitality- or customer-facing experience, strong communication, and the ability to stay organized under pressure.