AV Field Technician

E-Logic, Inc.; Silver Spring (MD); On-site; USD 50,000 - 80,000; Full time

Job summary

E-Logic, Inc. seeks an experienced AV Field Technician to support audiovisual installations across Montgomery County, MD. Responsibilities include ensuring the performance of AV systems, troubleshooting issues, and providing excellent customer service. Ideal candidates will have relevant experience, strong problem-solving skills, and the ability to communicate effectively with clients.

Qualifications

• 2+ years of experience in audiovisual installation and maintenance.
• Ability to interpret blueprints and technical documentation.
• Bilingual in English/Spanish highly desirable.

Responsibilities

• Install, test, evaluate, and document AV systems including audio, video, and networking components.
• Troubleshoot and resolve software and hardware issues related to AV systems.
• Provide technical support and mentoring to other technicians.

Skills

Customer service

Problem-solving

Communication

Analytical skills

Education

Some college education or technical school

Tools

Crestron

Extron

Microsoft Windows

Mac OS X

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from E-Logic, Inc.

E-Logic is seeking an experienced AV Field Technician to support audiovisual installations, testing, programming, and maintenance for projects in Montgomery County, MD. The AV Field Technician will be responsible for ensuring the quality, stability, and performance of installed AV systems.

The ideal candidate will have experience working with Crestron and Extron systems (certifications preferred but not required), excellent customer service skills, and a willingness to travel for occasional support on nearby projects.

Responsibilities:

• Install, test, evaluate, and document AV systems including audio, video, lighting, and networking components.
• Troubleshoot, debug, and resolve software and hardware issues related to AV systems.
• Collaborate with design and installation teams to ensure systems meet specifications.
• Generate documentation and reports on system configurations and test results.
• Provide technical support and mentoring to other technicians as needed.
• Travel occasionally to other nearby project sites to provide support as required.
• Interact with clients in a professional manner, ensuring high levels of customer satisfaction.

Qualifications:

• 2+ years of experience in audiovisual (AV) installation and maintenance.
• Some college education and/or technical school preferred.
• Knowledge of Microsoft Windows, Mac OS X, and productivity tools (Word, Excel, Outlook).
• Prior experience with AV equipment from manufacturers such as Biamp, Shure, Extron, Crestron.
• Ability to interpret blueprints and technical documentation.
• Knowledge of AV control systems: Crestron, Extron (certifications a plus but not required).
• Basic understanding of data networking.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to prioritize tasks and work independently or with a team.
• Willingness to travel locally as project needs dictate.
• Bilingual (English/Spanish) highly desirable.

Preferred Certifications (Not Required):

• Crestron Toolbox or Programming

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  IT Services and IT Consulting

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