Infrastructure Field Technician

ZipRecruiter; Pottstown (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company is seeking an Infrastructure Technician responsible for designing, installing, and maintaining various systems including fire alarms. The role requires extensive travel and expertise in client service, offering the chance to work in a dynamic environment. Ideal candidates will thrive on technical challenges and exhibit a strong commitment to client relationships.

Qualifications

• Minimum 3 years field experience with infrastructure wiring and fire alarm systems.
• Strong client-facing skills with effective communication.
• Technical certifications or degree preferred.

Responsibilities

• Travel up to 90% to client locations nationwide.
• Install, terminate, and test cabling systems.
• Diagnose, troubleshoot, and repair infrastructure systems.

Skills

Troubleshooting

Mechanical Aptitude

Communication

Time Management

Customer Service

Education

High school diploma or equivalent

Tools

Low-voltage certification

OSHA certification

Job description

Job Description

95% Nationwide Travel (Company Paid)

Must have fire system/alarm/inspection experience

Summary

The Infrastructure Technician is responsible for designing, installing, and maintaining structured cabling, access control, security camera systems, fire alarm systems, and automation infrastructure. This technician will serve clients both locally and across the U.S., often traveling to job sites. A commitment to our core value—Client First—is essential, with every interaction reflecting white-glove service and technical excellence. This role is ideal for someone self-motivated, highly skilled, and client-focused, who thrives in dynamic environments and values professionalism in both service and execution.

Key Responsibilities

Client Services

• Maintain a client-first approach in all work and communication
• Deliver prompt, professional, and courteous service to all clients
• Uphold company standards for excellent customer service
• Continuously look for ways to improve client satisfaction

Technical Responsibilities

• Travel up to 90% to client locations nationwide
• Install, terminate, and test CAT5e, CAT6, and fiber optic cabling systems
• Install and service fire systems, access control, AV, and CCTV systems
• Read and interpret blueprints, electrical layouts, and building plans
• Diagnose, troubleshoot, and repair infrastructure and low-voltage systems
• Ensure proper documentation of billable time, project updates, and inventory
• Maintain and track company equipment and client-provided products
• Communicate effectively with team members, clients, and leadership
• Represent the company professionally in appearance, behavior, and written communication
• Confirm project scope and materials before arriving at job sites
• Work with minimal supervision and manage multiple priorities
• Occasional weekend work or travel may be required
• Other duties as assigned

Qualifications

Required:

• High school diploma or equivalent
• Minimum of 3 years field experience with:
• Infrastructure wiring
• Access control systems
• Fire alarm systems, including inspection experience (mandatory)
• CCTV systems, IP cameras, and NVRs
• Ability to work at heights up to 30 feet via ladder or scissor lift
• Physically capable of standing, bending, stooping, twisting, and climbing for extended periods
• Comfortable in confined spaces and variable temperature conditions
• Strong troubleshooting and mechanical aptitude
• Proficient with basic computer applications and tools
• Excellent verbal and written communication skills
• Strong time management and organization skills
• Must be based preferably in Pennsylvania, but must be near a major airport

Preferred:

• Technical certifications or degree in a related field
• Experience with client-facing field work
• Familiarity with AV and integrated automation systems

Additional Skills

• Ability to read and speak English and comprehend instructions, memos
• Effective presentation skills in one-on-one and small group situations
• Ability to communicate effectively with team members, clients, and supervisors
• Mathematical skills including addition, subtraction, multiplication, division, rates, ratios, percentages, and graph interpretation
• Demonstrated engineering skills

Certificates, Licenses, Registrations

• Valid driver’s license with a clean record
• NICET, ESA, OSHA, or low-voltage certification

Physical Demands / Work Environment

The physical demands described are representative of those needed to perform essential functions. Reasonable accommodations may be made for individuals with disabilities.

• Sitting or standing for extended periods
• Reaching, lifting, proper lifting techniques
• Work at heights up to 30 feet using ladder or scissor lift
• Exerting force to lift, carry, push, or pull objects

Why You’ll Love Working at Schultz Technology

We foster an innovative, inclusive, and supportive environment. We value collaboration, growth, and making a meaningful impact. Bring your ideas, creativity, and energy to help shape our IT solutions and support our organization’s diverse needs.