AV Tech (Audio Visual Technician)

Mount St. Mary's University; Emmitsburg (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading university as an Audio Visual Technician, providing crucial tech support for live events and classes. This full-time role includes training users, managing A/V setups, and continuous improvement of A/V systems. Ideal candidates will have solid technical skills and a strong focus on customer service. Enjoy a dynamic work environment with opportunities for professional growth.

Benefits

Generous benefits package

Tuition remission for graduate and undergraduate classes

Retirement program with a match

Paid time off schedule

Qualifications

• Technical training and experience in A/V systems required.
• Six years of experience as an AV technician preferred.
• Ability to read architectural and schematic diagrams.

Responsibilities

• Provide A/V tech and equipment support for on-site users.
• Train end-users on A/V systems and equipment.
• Manage technical setup and support for web conferencing.

Skills

Technical proficiency in Microsoft Office

Excellent customer service skills

In-depth knowledge of audio systems

Ability to read architectural and schematic diagrams

Proficiency with audio DSP programming

Education

Technical training and experience in A/V systems

Six years or more AV technician or installer experience

Familiarity with PCs, cameras, printers, projectors, and touch panels

Job description

Join to apply for the AV Tech (Audio Visual Technician) role at Mount St. Mary's University

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Join to apply for the AV Tech (Audio Visual Technician) role at Mount St. Mary's University

Mount St. Marys University, Information Technology Support Center, has an immediate opening for an A/V Tech Support Specialist III. This is a fulltime 40 hour a week position. Overtime and weekends are required and on call rotation.

Seeking qualified individuals who will provide Audio Visual tech and equipment support for on-site users and our Frederick campus. Potential candidates must be able to demonstrate excellent customer service skills as well as technical proficiency in Microsoft Office.

Essential Duties And Responsibilities

• Train end-users on A/V systems and equipment
• Manage and provide technical setup and support for Web Conferencing (Zoom, Skype, Teams, Etc.) and troubleshoot equipment
• Livestreaming campus lectures and events
• Setup and tear down of A/V before and after events
• CATV maintenance and repair
• In depth knowledge of audio systems, mics, mixers, amps, speakers
• Inventory of AV equipment and tracking
• Live sound management of audio equipment, mixing board, for indoor or outdoor events in the following locations, arena, chapel, theater, auditoriums or lecture halls.
• Responsible for sound checks, equipment placement, volume and quality of sound
• Remain up to date on the latest trends and equipment in the AV industry.
• Assist in selection of equipment and design of new installs.
• Understand and trouble shoot all A/V equipment as well as auditorium and classroom configurations
• Documentation of A/V system processes
• Coordinate tech and A/V equipment for internal and external users and event requirements
• Working knowledge of a range of A/V diagnostic utilities and tools
• Collaborate with ITSC Manager on A/V projects and expansion plans
• Install, maintain and upgrade equipment and its associated infrastructure
• Receive and respond to incoming calls, texts, and/or e-mails regarding A/V software/hardware problems.
• Runs diagnostic tests to isolate system problems and make recommendations for potential solutions
• Perform related duties consistent with the scope and intent of the department
  
  

**Minor Tasks**

• Making Ethernet and Coax cables
• Make adjustments to programing of AV systems
• Other duties as assigned
  
  

Reports To

ITSC Manager

Job Requirements: Education, Experience and Skills:

• Technical training and experience in personal computer hardware and software, audio visual systems and networking is required.
• Familiarity with PCs, cameras, printers, projectors, touch panels, sound systems including mixers, amplifiers, microphones, etc.
• Six years or more AV technician or AV installer experience
• Proficiency and in-depth knowledge of AV systems
• Ability to read architectural and schematic diagrams (System and Building Drawings)
• Proficiency with PCs and MS Office
• Audio DSP programming and balancing
• Crestron/AUX/Extron Control System loading and debugging (programming is a plus)
• VTC and Digital Media knowledge and experience
  
  

Physical Requirements

• Ability to climb stairs.
• Normal, corrective vision range, the ability to distinguish letters, numbers and symbols.
• The ability to lift and move computer equipment, if needed, of up to 40 pounds.
• Must be able to negotiate between various buildings on campus.
• Must be able to work weekends and overtime based on diverse remote learning classes/event schedules.
  
  

Salary Range

$23-25 per hour

*(compensation depending on experience, education, and qualifications)*

Employee Benefits

This full-time position has full benefits and annual, holiday, and sick leave. The university offers a generous benefits package, including tuition remission for graduate and undergraduate classes at Mount St. Marys University, a retirement program with a match, as well as a generous paid time off schedule. For a complete list of employee benefits, please visit:

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Higher Education

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