AV Event Technician - Hospitality (Part-Time)

Hargrove, Inc.; Utah; On-site; USD 26,000 - 28,000; Part time

Job summary

Encore Global in Park City, UT, is seeking a part-time Technician to set up and operate basic audiovisual systems in a hospitality environment. The role reports to Operations leadership and emphasizes customer satisfaction and onsite presence.

Responsibilities include event setup/breakdown, troubleshooting, client interaction, and accurate system entry. Prior hospitality/AV experience is preferred, along with a valid driver's license and ability to lift 50 lbs.

Qualifications

• High School Diploma required. Associate's degree preferred.
• External applicants must meet/certifications within 60 days; see career path link.
• Internal applicants must meet internal training and certification requirements.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or educational environment preferred.
• Valid driver's license required for team members who may operate vehicles.
• Additional DOT requirements may apply.
• Must be able to lift 50 lbs.

Responsibilities

• Sets up, operates, and breaks down basic audiovisual equipment to ensure flawless events.
• Exceeds expectations for internal and external customers and maintains client relationships.
• Interacts with guests on site to ensure needs are met and equipment works properly.
• Monitors events and checks in on customers throughout the day.
• Understands and fosters hotel/client relationships.
• Troubleshoots equipment and software issues in a timely, professional manner.
• Follows company processes, completes paperwork, and uses Navigator for orders as needed.
• Up-sells floor revenue and assists with invoicing.

Skills

Customer service

Hospitality

Audio-visual systems

Troubleshooting

Communication

Education

High School Diploma

Associates degree preferred

Tools

Navigator

Job description

Encore Global in Park City, UT, is seeking a part-time Technician to set up and operate basic audiovisual systems in a hospitality environment. The role reports to Operations leadership and emphasizes customer satisfaction and onsite presence.

Responsibilities include event setup/breakdown, troubleshooting, client interaction, and accurate system entry. Prior hospitality/AV experience is preferred, along with a valid driver's license and ability to lift 50 lbs.