Event AV Technician - On-Site Support & Setup

Encore; Utah; On-site; USD 26,000 - 28,000; Full time

Job summary

Encore in Utah is seeking a Technician to set up and operate basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. The role reports to an Operations Manager or Director, Event Technology.

The position emphasizes customer service, basic technical troubleshooting, and adherence to Encore processes. A valid driver’s license is required and lifting up to 50 lbs is expected; on-call hours may apply.

Qualifications

• High school diploma required; associate degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audiovisual experience or equivalent in an educational environment preferred.
• A valid driver’s license is required.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as listed in qualifications.
• Strive to exceed customer expectations and maintain positive client relationships.
• Ensure equipment setup and operation meet client needs on site and manage on-site troubleshooting.

Skills

Customer service

Hospitality

Audio-visual experience

Education

High School Diploma

Associate’s degree preferred

Job description

Encore in Utah is seeking a Technician to set up and operate basic/small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. The role reports to an Operations Manager or Director, Event Technology.

The position emphasizes customer service, basic technical troubleshooting, and adherence to Encore processes. A valid driver’s license is required and lifting up to 50 lbs is expected; on-call hours may apply.