AV Event Technician – Flawless Event Setups

Encore Global; Franklin (TN); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction and smooth event execution.

You will work on site with hotel staff, handle equipment setup and breakdown, troubleshoot issues, maintain proper paperwork, and help finalize invoices while delivering world-class service. A valid driver’s license may be required; training provided; opportunities to learn advanced AV disciplines.

Qualifications

• Minimum high school diploma; an associate degree is preferred.
• 1 year customer service or hospitality experience preferred.
• 1 year of AV experience or equivalent in an educational environment preferred.

Responsibilities

• Set up, operate, and breakdown basic AV equipment as per the event needs.
• Provide exceptional customer service and maintain client relationships on site.
• Troubleshoot basic equipment and software issues; ensure proper systems entry and paperwork.

Skills

Customer service

Hospitality

Audio-visual

Education

High School Diploma

Associate’s degree (preferred)

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems in a hospitality environment, ensuring guest satisfaction and smooth event execution.

You will work on site with hotel staff, handle equipment setup and breakdown, troubleshoot issues, maintain proper paperwork, and help finalize invoices while delivering world-class service. A valid driver’s license may be required; training provided; opportunities to learn advanced AV disciplines.