Autonomous Workforce Architect - Remote

ServiceNow

Vienna (VA)

Híbrido

USD 119.000 - 184.000

Jornada completa

Hace 2 días

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Ventajas ofrecidas por este puesto de trabajo

Health plans

401(k) plan

ESPP

Matching donations

Flexible time away

Family leave

Descripción de la vacante

ServiceNow seeks a Partner Technology Architect — Autonomous Workforce to drive partner growth across AI-powered IT and employee workflows. This senior technical strategist combines deep ITSM/ITOM/HRSD expertise with business acumen and partner activation at scale.

You will work with partners to design autonomous-workforce solutions, lead workshops with CIO/VP IT Operations/CHRO stakeholders, and advocate for ServiceNow’s AI-native platform across IT and HR domains.

Formación

8+ years in pre-sales, solution architecture, or technical consulting.
5+ years deep ITSM/ITOM/HRSD or enterprise workflow expertise.
Expert knowledge of incident, problem, change, CMDB/CSDM, and AIOps.
Experience with partner ecosystems (GSIs/SIs/ISVs) and co-selling.
Travel up to 25%.

Responsabilidades

Serve as the go-to IT, operations, and employee workflow expert across the partner ecosystem.
Lead technical workshops with partners and executive stakeholders.
Develop autonomous-workforce reference architectures and industry workflows.
Demonstrate value via PoCs showing incident reduction and cost savings.
Guide partners on competitive positioning against legacy platforms.