Global Partner Manager, Autonomous AI Workforce

Servicenow

Waltham (MA)

Hybrid

USD 126,000 - 208,000

Full time

14 days+

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Job summary

ServiceNow is seeking a Global Partner Manager – Autonomous Workforce to lead strategy, governance, and GTM execution with strategic system integrator partners. You will align with partner leaders to expand ServiceNow's AI-enabled workforce solutions and drive cross-geo collaboration.

You will own the partner account plan, coordinate joint campaigns, enable field teams, and measure success through revenue and pipeline metrics, ensuring scalable and repeatable partner-driven growth.

Qualifications

  • 12+ years of global alliances and partner sales experience, including business development in Enterprise Software (SaaS).
  • Proven ability to build go-to-market plans for Channel, SI, and partner organizations.
  • Strong executive communication and relationship management skills.
  • Established relationships with major SIs, ISVs, Managed Service Providers, and Value-Added Resellers in software, cloud, and SaaS.
  • Experience implementing AI-powered solutions and co-innovating with partners.

Responsibilities

  • Lead the global go-to-market alignment and co-innovation initiatives for a specific Functional Area.
  • Own and execute the Global Functional Area partner account plan.
  • Drive cross-geo alignment for a consistent partner experience across routes to market.
  • Develop and maintain Partner Executive relationships with NOW counterparts.
  • Advise partners on market, geographic, and route-to-market expansion.

Skills

Alliances & partner sales
Enterprise SaaS
Executive communication
Partner governance
Co-sell sales

Tools

ServiceNow ITSM
ServiceNow ITOM
ServiceNow SAM
ServiceNow SPM

Job description

ServiceNow is seeking a Global Partner Manager – Autonomous Workforce to lead strategy, governance, and GTM execution with strategic system integrator partners. You will align with partner leaders to expand ServiceNow's AI-enabled workforce solutions and drive cross-geo collaboration.

You will own the partner account plan, coordinate joint campaigns, enable field teams, and measure success through revenue and pipeline metrics, ensuring scalable and repeatable partner-driven growth.

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