Autonomous Office Manager: Billing, Payroll & Admin

Senior Helpers Parent Account; Portsmouth (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Short-term & Long-term Disability

Paid Time Off

Pay On Demand

Varied Discount Programs

Job summary

Senior Helpers of Suffolk is seeking an Office Manager to coordinate general office activities, assist with billing and payroll, and support other departments in a dynamic home care environment.

You will lead clerical tasks, oversee client and caregiver records, and ensure accurate invoicing and timely payroll processing. This role values independence, strong communication, and a hands-on approach to diverse office duties.

Qualifications

• Minimum of two years in an office managerial setting.
• Pleasant and effective communication with callers and internal staff.
• Experience with a variety of the field’s concepts, practices, and procedures.
• Team player with excellent verbal and written communication skills.

Responsibilities

• Input client leads into home care software and create/send client welcome packets and prospect information.
• Ensure invoices are completed accurately, timely, and according to policy.
• Maintain records related to LTC and Government programs.
• Monitor employee pay rates and hours; comply with garnishments as required.
• Record incoming checks and monitor receivables; follow up on receivables per policy.
• Collect and organize time sheets; verify against scheduling calendar; track late/missing/incorrect time sheets.
• Complete caregiver and internal payroll according to schedule; assist with billing/payroll deadlines.
• Review time sheets for changes in client status and document in caregiver notes.
• Complete caregiver reference checks and criminal background checks; create new hire packets and handbooks.
• Verify caregiver information in files after hiring; input into software.
• Prepare client and caregiver files; Care Plan Binders, Welcome Packets, Employment Paperwork.
• Perform general office functions: sorting mail, data input, and file maintenance.
• Complete other duties as assigned.

Skills

Office management

Communication

Team player

Verbal and written communication

Job description

Senior Helpers of Suffolk is seeking an Office Manager to coordinate general office activities, assist with billing and payroll, and support other departments in a dynamic home care environment.

You will lead clerical tasks, oversee client and caregiver records, and ensure accurate invoicing and timely payroll processing. This role values independence, strong communication, and a hands-on approach to diverse office duties.