Automotive Service Team Lead

Grease Monkey; Mobile (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

FullSpeed Automotive in Mobile, AL seeks an Assistant Manager to support daily store operations and lead a hands-on team. You will split time between the service bay, front counter, and back office, coaching technicians and service advisors to deliver fast, quality automotive service with safety and cleanliness at the forefront.

You will help schedule staff, supervise cash handling and POS transactions, and monitor KPIs while ensuring exceptional customer experiences and adherence to brand

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.
• Preferred ASE certification(s) or willingness to obtain certifications as required by brand standards.

Responsibilities

• Lead and supervise daily store operations in the manager's absence.
• Coach, train, and motivate technicians and service advisors for consistent service quality.
• Assist with scheduling to ensure coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting brand values.
• Greet customers, explain services, and promote additional services per manufacturer guidelines.
• Resolve customer concerns promptly and professionally, escalating when needed.
• Assist with inventory monitoring and POS transactions while maintaining shop cleanliness and safety.

Skills

Team leadership

Customer service

Communication

Cash handling

POS systems

Inventory management

Safety compliance

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) systems

Inventory management software

Job description

FullSpeed Automotive in Mobile, AL seeks an Assistant Manager to support daily store operations and lead a hands-on team. You will split time between the service bay, front counter, and back office, coaching technicians and service advisors to deliver fast, quality automotive service with safety and cleanliness at the forefront.

You will help schedule staff, supervise cash handling and POS transactions, and monitor KPIs while ensuring exceptional customer experiences and adherence to brand