Automotive Service Team Lead

FullSpeed Automotive; Clawson (MI); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

FullSpeed Automotive is seeking an Assistant Manager to help lead day-to-day operations across service bays, front counter, and back office. You will work closely with the Store Manager to deliver fast, friendly, and high-quality automotive service while upholding safety and brand standards.

This hands-on role develops store leadership capabilities, coaching technicians and advisors, managing scheduling, inventory, and customer experience initiatives, and guiding the team to meet goals.

Formación

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsabilidades

• Team Leadership & Supervision: Support the Store Manager in supervising daily operations and lead in the manager's absence.
• Customer Experience & Sales: Greet customers, explain services, and upsell per manufacturer guidelines.
• Store & Shop Operations: Assist with opening/closing, cash handling, POS transactions, inventory levels, and cleanliness.
• Quality & Safety: Ensure services meet brand standards, conduct quality checks, promote safety, and address maintenance needs.

Conocimientos

Team leadership

Customer service

Communication

Problem solving

Educación

High school diploma

Herramientas

POS systems

Inventory systems

Cash handling

Descripción del empleo

FullSpeed Automotive is seeking an Assistant Manager to help lead day-to-day operations across service bays, front counter, and back office. You will work closely with the Store Manager to deliver fast, friendly, and high-quality automotive service while upholding safety and brand standards.

This hands-on role develops store leadership capabilities, coaching technicians and advisors, managing scheduling, inventory, and customer experience initiatives, and guiding the team to meet goals.