Automotive Service & Sales Specialist

Auto Plus; Reno (NV); Hybrid; USD 35,000 - 52,000; Full time

Job summary

Auto Plus in Reno, NV is seeking a customer-focused associate to engage customers, schedule appointments, and drive parts and service sales while handling register transactions. You will support the service desk and sales floor with accurate upselling and clear communication.

The role requires basic automotive knowledge, a valid driver's license, and a willingness to work in a fast-paced retail automotive environment. Candidates with prior sales experience will excel in this position.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and communication skills needed.
• Experience in retail automotive or service environment a plus.

Responsibilities

• First point of contact for customers on the phone and in store, engaging and guiding them to services.
• Manage service desk, sales floor and register transactions with accuracy.
• Assist management with store operations, safety, and policy adherence.
• Follow cash, credit, refunds and returns policies; resolve customer issues.
• Perform routine express automotive services and basic inspections as directed.
• Ensure shop remains organized, clean and safe; enforce safety procedures.
• Open and close duties as a key holder and support a productive work environment.
• Communicate clearly with customers and teammates to meet service expectations.

Skills

Customer service

Sales experience

Communication skills

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Auto Plus in Reno, NV is seeking a customer-focused associate to engage customers, schedule appointments, and drive parts and service sales while handling register transactions. You will support the service desk and sales floor with accurate upselling and clear communication.

The role requires basic automotive knowledge, a valid driver's license, and a willingness to work in a fast-paced retail automotive environment. Candidates with prior sales experience will excel in this position.