Automotive Service Production Lead

VetJobs; Vista (CA); On-site; USD 87,000 - 116,000; Full time

Job summary

Rivian in California is seeking a Service Production Supervisor to lead the service center's daily operations, directing vehicle flow, coaching technicians, and delivering high‑quality, on‑time service for customers.

You will own the daily production rhythm from intake to final check, mentor staff, accelerate talent development, and collaborate with Parts, Service Advisors, and other teams to remove bottlenecks and uphold safety and standards.

Qualifications

• 5+ years of leadership experience in a high-volume automotive service environment.
• High School Diploma, GED, or equivalent preferred.
• Deep technical acumen across high-voltage, electrical, mechanical, and infotainment systems.
• Proven experience with lean manufacturing or workflow optimization in a service or production setting.
• Strong proficiency with digital tools, including DMS, repair order tracking, and diagnostic software.
• Excellent written and verbal communication skills.

Responsibilities

• Mentor and coach a team of technicians to foster high-performance culture.
• Manage team performance with regular feedback and reviews.
• Champion Rivian culture and foster inclusive environment.
• Identify talent and create clear development paths.
• Oversee service workflows and technician development.
• Coordinate with Parts, Service Advisors, and support teams to remove bottlenecks.
• Monitor KPIs to drive operational improvements.
• Ensure safety and maintain a world-class workshop environment.

Skills

Leadership

Communication

Organizational skills

Problem solving

People management

Education

High School Diploma or GED

Tools

DMS

Repair order tracking

Diagnostic software

Job description

Rivian in California is seeking a Service Production Supervisor to lead the service center's daily operations, directing vehicle flow, coaching technicians, and delivering high‑quality, on‑time service for customers.

You will own the daily production rhythm from intake to final check, mentor staff, accelerate talent development, and collaborate with Parts, Service Advisors, and other teams to remove bottlenecks and uphold safety and standards.