Automotive Service & Parts Advisor

Pep Boys Inc; Clover (SC); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Life Insurance

Short-Term Disability

401(k) with match

Paid Time Off

DailyPay

Part-time benefits

Job summary

Pep Boys Inc. in Clover, SC is hiring for a service desk and sales associate who will engage customers, schedule appointments, and sell parts and services to keep vehicles running at peak efficiency.

The role requires a high school diploma or equivalent, valid driver's license, and about a year of related automotive service and sales experience. Benefits include health coverage, 401(k), paid time off, and DailyPay access.

Qualifications

• High school diploma or equivalent required.
• One year of related experience in automotive service expected.
• One year of sales experience preferred.
• Must have basic math skills to calculate commissions and discounts.

Responsibilities

• Serve as first point of contact for customers by phone and in-store, schedule appointments, explain processes and timelines, and upsell parts and services.
• Manage service desk and register transactions, ensure accurate work orders and vehicle inspections.
• Assist management with various customer care tasks, shop maintenance, and ordering.
• Follow cash, credit, refund and return policies while addressing issues and opportunities.
• Perform routine express automotive services and vehicle inspections to customer standards.
• Enforce safety procedures and maintain a safe, organized work environment.
• Communicate clearly with customers and associates; support opening/closing duties where assigned.
• Adhere to policy, safety, and environmental rules; support other duties as needed.

Skills

Customer service

Sales experience

Mathematics basics

Education

High school diploma or equivalent

Job description

Pep Boys Inc. in Clover, SC is hiring for a service desk and sales associate who will engage customers, schedule appointments, and sell parts and services to keep vehicles running at peak efficiency.

The role requires a high school diploma or equivalent, valid driver's license, and about a year of related automotive service and sales experience. Benefits include health coverage, 401(k), paid time off, and DailyPay access.