Automotive Service Liaison & Diagnostics Expert

Hyundai Motor America; Chester (Delaware County); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Hyundai Motor America is seeking a Service Consultant in Pennsylvania to initiate automotive services and repairs by identifying performance problems and service requests, and to verify warranty coverage and service contracts.

You will develop estimates, write repair orders, and maintain customer records, serving as the communication bridge between customers and technicians, ensuring needs are understood and recommended services are clearly explained.

Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests; verify warranty and service contract coverage; develop estimates; write repair orders; maintain customer records.
• Serve as the communicator and liaison between the customer and technician; ensure the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Job description

Hyundai Motor America is seeking a Service Consultant in Pennsylvania to initiate automotive services and repairs by identifying performance problems and service requests, and to verify warranty coverage and service contracts.

You will develop estimates, write repair orders, and maintain customer records, serving as the communication bridge between customers and technicians, ensuring needs are understood and recommended services are clearly explained.