Automotive Service Consultant – Customer & Tech Liaison

Hyundai Motor America; New York (NY); Hybrid; USD 95.000 - 150.000; Vollzeit

Zusammenfassung

Hyundai Motor America is seeking a Service Consultant in New York to initiate automotive services, diagnose performance issues, and bridge communication between customers and technicians. The role involves creating repair estimates, handling repair orders, and maintaining customer records to ensure satisfaction and clear understanding of recommended services.

Ideal candidates bring a customer-focused approach and a willingness to engage in hands-on vehicle diagnostics within a fast-paced

Qualifikationen

• High School diploma required.

Aufgaben

• Initiate automotive services and repairs by identifying performance problems and service requests.
• Verify warranty and service contract coverage and develop estimates.
• Write repair orders and maintain customer records.
• Serve as the primary communicator between the customer and technician to ensure understanding of needs and recommended services.

Ausbildung

High School

Jobbeschreibung

Hyundai Motor America is seeking a Service Consultant in New York to initiate automotive services, diagnose performance issues, and bridge communication between customers and technicians. The role involves creating repair estimates, handling repair orders, and maintaining customer records to ensure satisfaction and clear understanding of recommended services.

Ideal candidates bring a customer-focused approach and a willingness to engage in hands-on vehicle diagnostics within a fast-paced