Automotive Service Advisor & Repair Estimator

Hyundai Motor America; Maryland; Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional development and training

Structured paid training

Pinnacle Awards Program

Job summary

Hyundai Motor America in Maryland seeks a service consultant responsible for initiating automotive services by identifying performance problems and service requests, verifying warranty coverage, and developing estimates.

You will write repair orders, maintain customer records, and act as the liaison between customers and technicians to ensure clear communication and satisfactory service.

Qualifications

• Must be able to verify warranty and service contract coverage.
• Develop estimates and write repair orders.
• Serve as liaison between customer and technician to ensure understanding of needs and work.

Responsibilities

• Identify vehicle performance problems and service requests.
• Communicate with technicians and customers to ensure needs are understood.
• Maintain customer records and service documentation.

Skills

Customer service

Communication

Warranty knowledge

Estimate preparation

Repair orders

Education

High School

Job description

Hyundai Motor America in Maryland seeks a service consultant responsible for initiating automotive services by identifying performance problems and service requests, verifying warranty coverage, and developing estimates.

You will write repair orders, maintain customer records, and act as the liaison between customers and technicians to ensure clear communication and satisfactory service.