Automotive Service Advisor

Hyundai Motor America; Towson (MD); On-site; USD 38,000 - 52,000; Full time

Job summary

Hyundai Motor America in Towson, MD seeks a Service Consultant to initiate automotive services, diagnose performance issues, verify warranty coverage, and develop accurate estimates. You will write repair orders and maintain detailed customer records.

You will serve as the liaison between customer and technician to ensure customer needs are understood and the recommended services are clearly communicated in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Less than 1 year of experience in a service role.

Responsibilities

• Initiate automotive services and repairs by identifying performance problems and service requests.
• Verify warranty and service contract coverage; develop estimates; write repair orders.
• Maintain customer records and act as liaison between customer and technician to ensure understanding of needs and recommended services.

Skills

Customer service

Communication

Problem solving

Estimates

Education

High School

Job description

Hyundai Motor America in Towson, MD seeks a Service Consultant to initiate automotive services, diagnose performance issues, verify warranty coverage, and develop accurate estimates. You will write repair orders and maintain detailed customer records.

You will serve as the liaison between customer and technician to ensure customer needs are understood and the recommended services are clearly communicated in a fast-paced environment.