Automotive Service Advisor & Diagnostics Liaison

Hyundai Motor America; Gainesville (GA); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Hyundai Motor America in Gainesville, GA seeks a service consultant to initiate automotive services by identifying performance problems and service requests, and to communicate with technicians to ensure customer needs are understood.

You will verify warranty coverage, develop estimates, write repair orders, and maintain customer records, acting as the liaison between customer and technician for clear, efficient service outcomes.

Qualifications

• Ability to clearly communicate between customer and technician
• Attention to warranty coverage and service contracts

Responsibilities

• Initiate automotive services by identifying performance problems and service requests
• Verify warranty and service contract coverage
• Develop estimates
• Write repair orders
• Maintain customer records
• Act as liaison between customer and technician to ensure understanding of needs and recommendations

Job description

Hyundai Motor America in Gainesville, GA seeks a service consultant to initiate automotive services by identifying performance problems and service requests, and to communicate with technicians to ensure customer needs are understood.

You will verify warranty coverage, develop estimates, write repair orders, and maintain customer records, acting as the liaison between customer and technician for clear, efficient service outcomes.