Automotive Service Advisor & Estimator

Hyundai Motor America; Oklahoma City (OK); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Full medical package

401(k) with match

Stock option purchase program

Zusammenfassung

Hyundai Motor America seeks a service consultant to initiate automotive services and repairs by diagnosing performance issues and service requests. You will verify warranty coverage, develop estimates, write repair orders, and maintain customer records.

You will communicate between customer and technician, ensuring needs are understood by the technician and the recommended services are clearly explained to the customer. This role requires strong communication skills and a customer-first approach.

Qualifikationen

• High School diploma or equivalent.
• 1–3 years experience in automotive service or similar.
• Strong communication and interpersonal skills.

Aufgaben

• Initiate automotive services and repairs by identifying performance problems and service requests.
• Verify warranty and service contract coverage; develop estimates and write repair orders.
• Maintain customer records and serve as liaison between customer and technician, ensuring understanding of needs and recommended work.

Kenntnisse

Communication

Customer Service

Problem Solving

Ausbildung

High School

Jobbeschreibung

Hyundai Motor America seeks a service consultant to initiate automotive services and repairs by diagnosing performance issues and service requests. You will verify warranty coverage, develop estimates, write repair orders, and maintain customer records.

You will communicate between customer and technician, ensuring needs are understood by the technician and the recommended services are clearly explained to the customer. This role requires strong communication skills and a customer-first approach.