Automotive Service Experience Lead

Main Street Auto; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Industry-Leading Pay

Exceptional Benefits

Job summary

Main Street Auto in Florida is seeking a highly organized Service Advisor to be the primary contact for customers, coordinating vehicle maintenance and repair needs while delivering a positive experience.

You will greet customers, obtain vehicle history, explain estimates, and create repair orders, ensuring accurate records and clear communication with technicians. Strong organizational skills and a customer-focused mindset are essential for success.

Qualifications

• High school diploma or equivalent required.
• Automotive education or certification is a plus.
• Experience as a Service Advisor in the automotive industry.
• Excellent communication and interpersonal skills.
• Proficient with automotive software and computer systems.

Responsibilities

• Greet customers and create a welcoming atmosphere.
• Act as main point of contact, document concerns, and relay to technicians.
• Schedule and manage service appointments and repair orders.
• Explain estimates, obtain approval, and maintain service records.

Skills

Communication

Customer service

Interpersonal skills

Time management

Organization

Attention to detail

Education

High school diploma

Automotive education or certification

Tools

Automotive software

CRM software

Job description

Main Street Auto in Florida is seeking a highly organized Service Advisor to be the primary contact for customers, coordinating vehicle maintenance and repair needs while delivering a positive experience.

You will greet customers, obtain vehicle history, explain estimates, and create repair orders, ensuring accurate records and clear communication with technicians. Strong organizational skills and a customer-focused mindset are essential for success.