Automotive Main Line Service Advisor — Customer Champion

HANANIA CDJR ST. AUGUSTINE; Saint Augustine (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Employee discounts

Job summary

Hanania Automotive Group in Saint Augustine, FL, is hiring an Automotive Main Line Service Advisor to enhance the service experience and loyalty.

You will greet customers, assess vehicle needs, prepare repair orders, and coordinate with technicians while driving sales goals. The role offers training, benefits, and employee discounts.

Join a fast-paced team that values collaboration and customer care, delivering top-notch service every day.

Qualifications

• Proven ability to provide exceptional customer service and maintain high satisfaction levels.
• Ability to set and achieve sales and performance goals.
• Thrive in a fast-paced environment with multiple priorities.
• Strong interpersonal and communication abilities.
• Excellent organization and follow-up skills; comfortable using technology.

Responsibilities

• Greet and assist customers in a friendly manner, setting appointments.
• Assess vehicle needs through walk-arounds and information gathering.
• Create transparent repair orders with cost and time estimates.
• Coordinate with technicians and parts staff to complete jobs and update customers.
• Support sales goals and handle cash/check receipts per policy.

Skills

Customer service

Goal-oriented

Adaptability

Communication skills

Organizational skills

Job description

Hanania Automotive Group in Saint Augustine, FL, is hiring an Automotive Main Line Service Advisor to enhance the service experience and loyalty.

You will greet customers, assess vehicle needs, prepare repair orders, and coordinate with technicians while driving sales goals. The role offers training, benefits, and employee discounts.

Join a fast-paced team that values collaboration and customer care, delivering top-notch service every day.