Automotive Service Concierge & Team Leader

Moss Bros. Chrysler Dodge Jeep Ram San Bernardino; San Bernardino (CA); On-site; USD 56,000 - 112,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401(k) Plan

Free College Courses

Paid Vacation

Paid Training

Paid Sick Leave

Employee Vehicle Purchase Program

Job summary

Moss Bros. Chrysler Dodge Jeep Ram San Bernardino is seeking a Service Manager to oversee service orders and ensure effective customer service. The ideal candidate will manage technicians, providing concierge support to enhance owner satisfaction.

The role demands excellent communication skills, time management, and a strong track record of service and sales success. Benefits include medical, dental, and vision insurance, along with a salary range of $5,000-$10,000 per month.

Qualifications

• Organized and friendly personality required.
• Proven ability to manage others in a service environment.
• Strong time management and communication skills are essential.
• Must present a professional appearance and maintain service success.

Responsibilities

• Oversee service orders, ensuring efficient customer service.
• Provide concierge support for owner inquiries.
• Distribute work between technicians efficiently.
• Assist in diagnosing vehicle problems and ordering parts.
• Maintain customer satisfaction index at company standards.

Skills

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills

Professional personal appearance

Service and sales success

Positive customer satisfaction

Team oriented

Self-motivated

Clean driving record

Job description

Moss Bros. Chrysler Dodge Jeep Ram San Bernardino is seeking a Service Manager to oversee service orders and ensure effective customer service. The ideal candidate will manage technicians, providing concierge support to enhance owner satisfaction.

The role demands excellent communication skills, time management, and a strong track record of service and sales success. Benefits include medical, dental, and vision insurance, along with a salary range of $5,000-$10,000 per month.