Automotive Service Manager: Lead Growth & CSI Excellence

M&L Chrysler Dodge Jeep Ram; Lexington (NC); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(K)

Paid Holidays

Paid Vacation

Health, Dental and Vision insurance

Basic Life Insurance

Accident insurance

Growth opportunities

Competitive pay plans

Descripción de la vacante

M&L Chrysler Dodge Jeep Ram is seeking a Service Manager to elevate our Service Department. The successful candidate will play a critical role in ensuring customer satisfaction, leading a team, and maintaining high service standards.

Ideal candidates will have at least 3 years of experience as a Service Manager, a strong focus on customer service, and a valid Driver's License. Attractive benefits include health insurance, paid vacation, and growth opportunities.

Formación

• Minimum of 3 years of experience as a Service Manager.
• Strong focus on providing excellent customer service.
• Clean and valid Driver's License required.

Responsabilidades

• Assist customers in servicing, repairing and explaining each service need.
• Understand customers' requirements and concerns, matching them to service options.
• Keep customers informed during the service of their vehicle.
• Hire and supervise all service department personnel.
• Create goals for the department including marketing plan.
• Maintain high Customer Service Index (CSI) rating.

Conocimientos

Customer service focus

Leadership

Communication

Educación

High school diploma

Descripción del empleo

M&L Chrysler Dodge Jeep Ram is seeking a Service Manager to elevate our Service Department. The successful candidate will play a critical role in ensuring customer satisfaction, leading a team, and maintaining high service standards.

Ideal candidates will have at least 3 years of experience as a Service Manager, a strong focus on customer service, and a valid Driver's License. Attractive benefits include health insurance, paid vacation, and growth opportunities.