Automotive Service Experience Lead

Moreno Valley

Moreno Valley (CA)

Presencial

USD 56.000 - 112.000

Jornada completa

14 días+

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Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision Insurance
Life Insurance
401(k) Plan
Free College Courses
Paid Vacation
Paid Training
Paid Sick Leave
Employee Vehicle Purchase Program

Descripción de la vacante

Moss Bros. Auto Group, with 100 years of experience, is looking for a dedicated professional to oversee service orders and customer flow. The role emphasizes maintaining exceptional customer service and fostering positive employee relations.

The ideal candidate will possess strong leadership capabilities, excellent time management skills, and a friendly demeanor. Comprehensive benefits include medical insurance, 401(k) plans, and paid training opportunities.

Formación

  • Demonstrated ability to manage others.
  • Consistent record of service and sales success.
  • Clean driving record and valid driver’s license.

Responsabilidades

  • Oversee service orders and flow of Drive Lane.
  • Ensure customers receive prompt and effective service.
  • Provide concierge support for all owner inquiries.
  • Maintenance of Customer Success Index at or above company standards.
  • Reinforce company policies and ensure compliance.

Conocimientos

Organized personality
Time management
Communication skills
Team oriented
Self-motivated

Descripción del empleo

Moss Bros. Auto Group, with 100 years of experience, is looking for a dedicated professional to oversee service orders and customer flow. The role emphasizes maintaining exceptional customer service and fostering positive employee relations.

The ideal candidate will possess strong leadership capabilities, excellent time management skills, and a friendly demeanor. Comprehensive benefits include medical insurance, 401(k) plans, and paid training opportunities.

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