Auto Service Shop Lead & Tech Team Coach

Chrysler LLC; San Marcos (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Life insurance

Paid holidays

Employee discounts

Job summary

San Marcos Chrysler Dodge Ram Jeep seeks an experienced Service Shop Assistant Manager to lead a team of technicians and service advisors. You will oversee daily workflow, train staff, and drive efficiency while upholding safety policies and high customer service standards.

Responsibilities include scheduling, coaching, achieving productivity and gross margin targets, and coordinating parts and tools. Competitive compensation with benefits and potential commissions are offered to qualified

Qualifications

• 2+ years of automotive repair experience with leadership responsibilities.
• Proven ability to lead and develop a team in a fast-paced dealership service environment.
• Strong customer service and communication skills.
• Capability to manage workflow, scheduling and coaching.
• Familiarity with Dealer Management Systems (Dealertrack/Dealerconnect preferred).
• Clean driving record and valid driver's license; background check may be required.

Responsibilities

• Coordinate daily workflow of technicians and service advisors to ensure efficient, accurate repairs.
• Assist in recruiting, scheduling, and training service staff; lead daily huddles and coach the team on sales techniques and product knowledge.
• Monitor shop performance and implement improvement strategies.
• Enforce OSHA safety policies and maintain a clean, organized shop.
• Work with management to achieve sales, productivity and gross margin goals.
• Oversee inventory, ordering supplies and maintaining shop equipment.

Skills

Leadership

Communication

Customer service

Problem-solving

Attention to detail

Dealer Management Systems

Tools

Dealertrack

Dealerconnect

Job description

San Marcos Chrysler Dodge Ram Jeep seeks an experienced Service Shop Assistant Manager to lead a team of technicians and service advisors. You will oversee daily workflow, train staff, and drive efficiency while upholding safety policies and high customer service standards.

Responsibilities include scheduling, coaching, achieving productivity and gross margin targets, and coordinating parts and tools. Competitive compensation with benefits and potential commissions are offered to qualified