Automotive Service Concierge | Flexible Schedule & Growth

Robert Brogden Automotive; Olathe (KS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401K with match

Paid time off

Paid Training

Employee vehicle purchase

Family owned

Flexible schedule

Saturday lunches

Discounts

Job summary

Robert Brogden Automotive in Olathe, KS is hiring a Service Advisor to own the customer experience in the service lane. You will greet vehicle owners, explain repairs, and coordinate technician scheduling with a focus on first-rate service.

Newcomers to automotive are welcome; prior customer service or hospitality experience is valued. Reynolds and Reynolds experience is a plus, and we offer competitive benefits and growth opportunities.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Strong time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to pre-employment background check and drug screening.

Responsibilities

• Oversee flow of the service lane and ensure prompt, courteous service.
• Own the customer's experience by handling assignments to leave a positive impression.
• Provide concierge support for owner inquiries, in person or by phone.
• Ensure daily technician time is efficiently allocated to service customers.
• Distribute work between technicians to optimize throughput.

Skills

Organized

People management

Time management

Excellent communication

Clean driving record

Background check

Drug screening

Job description

Robert Brogden Automotive in Olathe, KS is hiring a Service Advisor to own the customer experience in the service lane. You will greet vehicle owners, explain repairs, and coordinate technician scheduling with a focus on first-rate service.

Newcomers to automotive are welcome; prior customer service or hospitality experience is valued. Reynolds and Reynolds experience is a plus, and we offer competitive benefits and growth opportunities.