Automotive Service Concierge & Customer Experience

Luther Bloomington Hyundai; BLOOMINGTON (MN); On-site; USD 42,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flex Spending

Pet Insurance

Employee Discounts

State of the Art Facility

Paid Certification

Ongoing Certification

OEM Certification

Job summary

Luther Bloomington Hyundai is seeking a Service Advisor to own the customer experience in the service lane. You will greet owners, explain the repair process, and ensure a smooth, courteous service flow in our renovated facility.

Training and team support help you excel in this role, including compensation tied to service outcomes. Ideal candidates have strong communication, organizational skills, and a professional appearance.

Qualifications

• Organized and friendly personality.
• Time management skills.
• Fantastic communication skills with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to a pre-employment background check.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

Skills

Organized

Friendly personality

Time management

Excellent communication

Professional appearance

Clean driving record

Job description

Luther Bloomington Hyundai is seeking a Service Advisor to own the customer experience in the service lane. You will greet owners, explain the repair process, and ensure a smooth, courteous service flow in our renovated facility.

Training and team support help you excel in this role, including compensation tied to service outcomes. Ideal candidates have strong communication, organizational skills, and a professional appearance.