Automotive Service Concierge

Hyundai-Turnersville; Township of Washington (NJ); Vor Ort; USD 60.000 - 100.000; Vollzeit

Zusammenfassung

Hyundai of Turnersville is seeking a Service Advisor to sell and schedule needed service work in the dealership's service department. You will greet customers, write up problems, and provide accurate cost estimates while maintaining high service standards.

The role requires strong communication, teamwork, and safety awareness; it may involve standing for long periods and working evenings or weekends as needed. Full-time position with opportunities in a customer-focused environment.

Qualifikationen

• High school diploma or equivalent.
• Experience in service department preferred.
• Ability to read and interpret repair orders.
• Excellent communication and customer service.
• Willing to stand for long periods.

Aufgaben

• Schedules service appointments and collects customer and vehicle data.
• Greets customers and conducts telephone transactions.
• Writes up vehicle problems on repair orders accurately.
• Test drives the vehicle with customer as needed to confirm the problem.
• Explains completed work and all charges to customer.
• Maintains safety and cleanliness in the service area.
• Notifies customers of delays or changes in estimates or times.
• Documents all work performed and ensures proper authorization.

Kenntnisse

Communication skills

Teamwork

Attention to detail

Time management

Safety awareness

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Hyundai of Turnersville is seeking a Service Advisor to sell and schedule needed service work in the dealership's service department. You will greet customers, write up problems, and provide accurate cost estimates while maintaining high service standards.

The role requires strong communication, teamwork, and safety awareness; it may involve standing for long periods and working evenings or weekends as needed. Full-time position with opportunities in a customer-focused environment.