Automotive Service Advisor - Customer Experience Leader

Luthermazda; BLOOMINGTON (MN); On-site; USD 42,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

State of the Art Facility

Paid Certification

Ongoing Certification

OEM Certification

Job summary

Luthermazda in Bloomington, MN is seeking a Service Advisor to own the customer experience in the service lane. You will greet vehicle owners, explain the repair process, and coordinate with technicians to ensure satisfaction.

We welcome individuals new to automotive but with strong customer service backgrounds; full training and growth opportunities are provided at our newly renovated facility.

Qualifications

• Organized and friendly personality.
• Time management skills.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record.
• Willing to submit to a pre-employment background check.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt, courteous service.
• Take ownership of the customer's experience by handling additional assignments.
• Provide concierge support for all owner inquiries, in person or by phone.

Skills

Customer service

Time management

Communication skills

Professional appearance

Clean driving record

Background check

Job description

Luthermazda in Bloomington, MN is seeking a Service Advisor to own the customer experience in the service lane. You will greet vehicle owners, explain the repair process, and coordinate with technicians to ensure satisfaction.

We welcome individuals new to automotive but with strong customer service backgrounds; full training and growth opportunities are provided at our newly renovated facility.