Automotive Service Concierge & Advisor

Luther Bloomington Acura-Subaru; BLOOMINGTON (MN); On-site; USD 42,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

State of the Art Facility

Paid Certification

Ongoing Certification

OEM Certification

Busy Shop

Job summary

Luther Bloomington Acura-Subaru is seeking a Service Advisor to own the customer experience in the service lane in Bloomington, MN. You will greet customers, explain repair processes, and coordinate with technicians to ensure timely, courteous service.

Position offers commission-based earnings with a full benefits package including medical, dental, vision, 401k with match, paid vacation, and growth opportunities in a family-owned, state-of-the-art dealership.

Qualifications

• Organized and friendly personality with strong communication.
• Ability to manage others and coordinate tasks.
• Excellent time management and multitasking.
• Professional appearance and clean driving record.
• Willing to submit to a pre-employment background check.
• Strong interpersonal skills for customer interactions.

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Skills

Customer service

Communication skills

Time management

Team leadership

Professional appearance

Driving record

Job description

Luther Bloomington Acura-Subaru is seeking a Service Advisor to own the customer experience in the service lane in Bloomington, MN. You will greet customers, explain repair processes, and coordinate with technicians to ensure timely, courteous service.

Position offers commission-based earnings with a full benefits package including medical, dental, vision, 401k with match, paid vacation, and growth opportunities in a family-owned, state-of-the-art dealership.